The UPS delivery of the unit was satisfactory, as the box arrived undamaged. Upon inspection, a small dent was found in the condenser coil fins, most likely from the factory, but was easily fixed. The installation process was smooth and all necessary hardware was included and of good quality. The unit has been running perfectly for two days, with a powerful and relatively quiet fan motor. The return air and supply air temperatures were excellent, with a 30�� delta. Overall, I have confidence in the brand based on my positive experience with a similar AC unit that has been in service for 7 years.

The UPS delivery of the unit was satisfactory, as the box arrived undamaged. Upon inspection, a small dent was found in the condenser coil fins, most likely from the factory, but was easily fixed. The installation process was smooth and all necessary hardware was included and of good quality. The unit has been running perfectly for two days, with a powerful and relatively quiet fan motor. The return air and supply air temperatures were excellent, with a 30�� delta. Overall, I have confidence in the brand based on my positive experience with a similar AC unit that has been in service for 7 years.