The installation directions for the hardware are vague in the instruction manual and I wish there was an installation video available. It may have helped me avoid leaving out the top seal gasket if the installation instructions were clearer. However, the heating function is working very well in colder weather and I am looking forward to a cooler summer.

The installation directions for the hardware are vague in the instruction manual and I wish there was an installation video available. It may have helped me avoid leaving out the top seal gasket if the installation instructions were clearer. However, the heating function is working very well in colder weather and I am looking forward to a cooler summer.

This product runs smoothly and is very quiet in comparison to others.

This product runs smoothly and is very quiet in comparison to others.

I purchased this unit for both cooling in the summer and heating in the winter. I live in North Jersey and the 4000 watt heater eventually gets the temperature up to 60 degrees in February, which is suitable for me. It has great cooling power. However, after 8 months of use, the motor started to make noise. I contacted Todd at Living Direct (manufacturer direct) and he quickly responded and shipped out a new motor the next day. I am extremely pleased that I was able to replace the motor without having to transport the 120lb unit for service. I am very satisfied with the unit and especially the customer service!

I purchased this unit for both cooling in the summer and heating in the winter. I live in North Jersey and the 4000 watt heater eventually gets the temperature up to 60 degrees in February, which is suitable for me. It has great cooling power. However, after 8 months of use, the motor started to make noise. I contacted Todd at Living Direct (manufacturer direct) and he quickly responded and shipped out a new motor the next day. I am extremely pleased that I was able to replace the motor without having to transport the 120lb unit for service. I am very satisfied with the unit and especially the customer service!

I appreciate the timer function on this product. I can set it before leaving for work and it helps me save money by turning off after a few hours.

I appreciate the timer function on this product. I can set it before leaving for work and it helps me save money by turning off after a few hours.