The installation of the unit was very straightforward. However, the operational instructions could be improved, and the remote has never functioned properly.

The installation of the unit was very straightforward. However, the operational instructions could be improved, and the remote has never functioned properly.

The product performs well and is also very quiet.

The product performs well and is also very quiet.

I purchased this as a gift for my mother, and she mentioned that it cools very effectively. We haven't had the chance to use the heating function yet since it's still summer. The installation process required two people, but it went smoothly with no issues. Overall, I believe I made a good decision.

I purchased this as a gift for my mother, and she mentioned that it cools very effectively. We haven't had the chance to use the heating function yet since it's still summer. The installation process required two people, but it went smoothly with no issues. Overall, I believe I made a good decision.

I've only had this air conditioner for a day, but I'm already impressed with its performance. It cools the rooms down much better than the two older units I had before. I was surprised to find that it's actually smaller than the previous unit, which was 40 years old. If I had known I would have more space, I would have opted for a 24,500 btu air conditioner. Nonetheless, I'm very satisfied with how well it's handling the intense heat we've been experiencing.

I've only had this air conditioner for a day, but I'm already impressed with its performance. It cools the rooms down much better than the two older units I had before. I was surprised to find that it's actually smaller than the previous unit, which was 40 years old. If I had known I would have more space, I would have opted for a 24,500 btu air conditioner. Nonetheless, I'm very satisfied with how well it's handling the intense heat we've been experiencing.