This is my second item. The first one lasted for 10 years and we use it every day to keep our lanai cool.

I am extremely satisfied with the Impecca AC. I am astonished by how quiet it operates. I also appreciate the energy saver, fan mode, and timer features. I reached out to the seller for shipment tracking and received the large box within two weeks. I live in hot NYC, so I am looking forward to a comfortable summer with this powerful and innovative AC.

I bought this air conditioner to replace an old wall sleeve unit and it arrived in perfect condition. The installation was easy, with insulation included in the package. The unit worked well and all the features were operational, including the timer. The air flow was consistent and the output was cold. The filter is easy to remove and insert, and I noticed a decrease in humidity before the room was cooled, which was impressive. Overall, I would recommend this air conditioner for its energy-saving feature and its ability to quickly cool and dehumidify the room.

I bought this unit in June 2017 and it stopped working in the summer of 2021. I only used it during the summer months in the northeastern USA, for about 3 and a half months each year, so a total of about 18 months. I've had other units last 5 to 6 years, so maybe I was expecting too much. I chose this unit based on positive reviews, but I didn't find it to be as quiet as others claimed. It did cool our bedroom well, but I wouldn't recommend it for long-term use. It's okay for a short-term fix, but that's about it.

The standard universal sleeve from Westcott Terrace in West Warwick, Rhode Island, does not stay in place over the rubber lip, and I couldn't get the shims to stay on. It's currently not at the correct angle. I don't believe this is the manufacturer's fault, but this issue should be considered in the installation process when purchasing.

I was really impressed with the service from Amazon. I ordered two items and they arrived at my door within 48 hours. The product was great and the price was fair. This was a much better experience compared to another online merchant who kept giving me the run around after waiting for 5 days to confirm my order. I would definitely give Amazon an A+ for their service.

The air conditioner is fine, however the remote stopped working immediately.

I appreciate the additional heating feature mentioned in this item.