The Impecca air conditioner cools the house efficiently, and the service was quick. Thank you!

My unit arrived in good condition via UPS, with sturdy packaging. The delivery was a couple of days late, but the UPS employees were helpful in getting it inside. The instructions were not very clear and did not accommodate older wall sleeves. The unit is quieter and works well overall, though the design of the buttons and the exterior components could be improved. The temperature control is good and it has been reliable throughout the summer. Overall, it is a decent unit but could use better instructions and higher quality exterior components to receive a higher rating.

The air conditioner, which was installed today, is working very well despite being bent in the back.

My husband installed this item into a wall to replace one that had not been working for 3 years. After making some adjustments, it is now running great. Perfect, no complaints.

I absolutely love this A/C unit! I live in a one bedroom apartment in NYC with two thru-the-wall spots, but I didn't want to have two A/C units or one in the bedroom. This unit was perfect for the living room. When it arrived, my indoor temperature was almost 90 degrees, but after I installed it and ran it on full blast for an hour, the temperature dropped to 82 with no humidity. Then a full thunderstorm hit and the A/C had no problem handling it. I adjusted the temperature to 79 degrees in Energy Saver Mode and I'm happy with it. I don't even hear it running. On a side note, the mode of delivery matters. I ordered a different A/C from Walmart and it was the wrong voltage, and when it was delivered by FedEx, the delivery guys just dumped it at street level and laughed. I had to push the 80 lb A/C up a flight of stairs by myself. But when I ordered from Amazon, the UPS guy brought it right to my door with a dolly and a smile, and I happily gave him a $20 tip.

This product works well, but it would be even better if the remote had a digital readout.

This unit has performed admirably in one of the hottest and most humid summers on record. Despite being installed in a 480sqft space, which is much larger than necessary, it has exceeded my expectations.

This AC unit effectively cools my 16X24 ft. shop. I am very satisfied with its performance.