I would give a 5/5 rating for the A/C unit alone, especially considering its cost per BTU compared to other options. It effectively cools a complex-shaped open kitchen/living room/hallway area of about 550-600sqft with high ceilings. It is noticeably cooler than a 12,000 BTU unit from another brand. The only issue is that it arrived with a large dent in the right side of the unit, likely due to insufficiently robust packing for the unit's weight. However, this hasn't seemed to affect installation or performance so far, but it is a concern.

This unit was supposed to cool my entire first floor more effectively, but it doesn't seem to be up to the task. It's noisy, but I expected that with a unit of this size.

I purchased a Impecca in-wall unit without knowing what to expect. After a professional installer showed me that it was blowing cool air, the real test came when the heat arrived. Unfortunately, the compressor kept going off just minutes after operation. After contacting Edgewater, they immediately sent me a replacement unit, but I continued to experience the same problem. After having an electrician come out to check my voltage output, they discovered that the cord was in an upside-down position. After turning it right side up, everything seemed to work fine. should consider adding this information for support purposes. Other than that, the unit is now working well.

This is just what we were looking for!

The product lived up to its advertisement and included all necessary materials for installation. It was easy to install, simply plugged in, and worked perfectly.

This unit was a great replacement for my 30+ year old one. It operates quietly and doesn't shake the walls like my old unit. I'm very satisfied with this purchase and plan to buy another one for my living room to replace the current unit.

I purchased this A/C unit for my garage and it is working really well. The box it came in had some minor damage when it arrived, but the A/C itself was in perfect condition.

It cools multiple rooms