The AC was installed in a rental and it seems to work decently. However, it's not in an ideal location, so I can't fully judge its cooling performance in the room. My main issue is with the installation - the foam insulation that keeps the AC steady in the sleeve doesn't want to stay in place. When I try to remove the AC to fix the foam, it just makes it worse. There should be a more permanent way to install the foam so it stays in place. I used a new sleeve from Impecca, so the installation should have been easy. The instructions could also use some improvement.

I used this to replace an older through the wall AC. The installation was fairly easy. The unit appears to cool well, but I have only had it for a day. It will get a lot of use so time will tell, but so far, it's been good.

I've had this unit for around 3 years and it's still working well. The price has gone up, but it has been a decent unit for me. It can be noisy, but it gets the job done. I have it in a 10x12 office shed and the compressor is loud. I live in a hot area and can't do conference calls while it's cooling, so I have to manage the shed temperature and use the fan only during calls. The remote doesn't stay connected but I found a way to make it work. Overall, there's no perfect solution for in-wall units, but I've adjusted my expectations and don't plan on changing it out for anything else. Hope this information helps!

I placed this air conditioner in my son's place and it works really well, it is also quiet. It is much better than our old one.

This product is excellent. It replaced my old one, which lasted 8 years without any issues. I could have tried to repair it, but for less than $600, I decided to simply get a new one.

I found it very easy to install this AC unit in my pre-existing sleeve. However, I didn't come across the instruction booklet until after I had already installed it because it was hidden in the packaging. I recommend thoroughly searching for the instructions. Additionally, be aware that the power saver mode significantly affects the temperature of the air it blows. When the power saver is on, it often feels like the unit is just blowing regular air. The power saver defaults to on when you plug it in for the first time.

Two important points to consider - this unit needs to be grounded to the sleeve. Two screws and a grounding wire are provided, but I had to drill a hole in the metal sleeve to create a spot for the grounding wire. Additionally, there must be a slight upward tilt to the unit. I achieved this by using one of the long, skinny, blue foam blocks that came with the unit and placing it under the middle of the unit in the front, directly behind the black insulation foam. It works well, but the tilt causes the AC's decorative frame to not fit snugly to the wall. Lastly, be cautious when assembling the frame, as it is not meant to be taken apart again. I suggest watching a tutorial video if you can't find the instruction booklet.

I will update the review if anything changes.

It is very effective and not too noisy. It effectively cools my open living room, dining room, and kitchen in my Cape Cod home.

The noise level was a bit high, but overall it was a great experience for my client!