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Reviews
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Customer Reviews
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Quality Still in progress
Review by Nathan / (Posted on 2/1/2024)I am still happy with this unit, which is a positive change from my previous experience with in wall units. It cools well and is quieter than any other unit I've owned. -
Quality Prevent Frozen Water Lines
Review by Thomas / (Posted on 2/1/2024)I bought this unit less than a year ago in May 2023, and it has been producing only fair amount of cool air since the beginning. Despite running the AC often in my son's room to combat the warmth from the heaters during winter, I have found that it does not work when temperatures are slightly below freezing. Our previous Frigidaire unit, which was already in the apartment when we bought it, worked perfectly in all weather conditions for almost 14 years without any issues. While I appreciate the helpful customer service from Impecca, I am disappointed in the performance of their air conditioner. I will not purchase an Impecca air conditioner again and will advise others against it.