Recently purchased and installed a sleeve 2021 air conditioning unit from HD. Unfortunately, the lower front corners of the plastic grill were cracked upon delivery, likely due to poor packing material. The weight of the AC unit seemed too much for the packaging. The installation instructions were not very helpful, but watching online installation videos proved to be beneficial. The AC has performed well so far, particularly during a hot spell with temperatures reaching 95 degrees in the shade for four consecutive days. It cooled much better than our old window AC. However, it is noisier than expected, despite being advertised as a quiet model. The unit is also quite heavy, so having assistance for lifting and installation is recommended. Overall, the AC has worked well, but the packaging and noise level were disappointing.

The item is satisfactory, not overly noisy but effective. However, after two years, it sometimes blows cold air when set to 67 degrees. I would deduct two stars for that if possible.

Energy efficient and great performance

I highly recommend this item for my bedroom as it is nice and cool.

I am impressed with how well this item works and appreciate that it is energy efficient.

This unit replaced my old Friedrich Wallmaster and I couldn't be happier. The installation was a breeze and it is so quiet. The only issue was that I couldn't replace the rear grille with the one provided because it was too small. It cools my 1000 sq foot apartment with ease and I love the remote and sense feature. If you need a through the wall AC, this is a great buy.

This AC was the most affordable option with a decent rating that claimed to be compatible with my existing 1989 Carrier sleeve. I had to modify the sleeve a bit since ACs are smaller now than they were 30 years ago. The unit works well, but the installation instructions were not helpful. The directions suggested using foam blocks inside the sleeve, but that wouldn't work with my old sleeve. The directions also left a 4-inch gap above the unit when it came to installing the trim. I had to use a 2x4, extra foam, and caulk to fix it. I was disappointed that the necessary parts weren't included to make it work out of the box.

The Air Conditioner unit I received was in good condition and well-packaged, unlike other reviews I have seen where units arrived cracked. It came with a complete installation kit, and it cools my small apartment's living room/kitchen area very well. However, there is a rattling sound coming from the internal fan at times, which can be bothersome at night. I have not been able to figure out how to remove the front panel to access the fan for maintenance. Despite this issue, the AC has been a lifesaver for me, especially during the hot summer and difficult times with the Covid-19 pandemic and riots in my city. I suffer from severe lung issues, so having a working AC has been crucial for my health and well-being. Overall, I am grateful for this purchase.