We encountered a problem with the measurements listed on the webpage for this item, so it didn't fit where we intended to use it. However, we found that it fits another space with an existing AC unit, so we decided to keep it as a replacement for that unit in case it malfunctions. The technician was very understanding and offered us a partial refund, which was quickly deposited back into our account. The company was easy to deal with and we appreciate their service. Just as a note, the length measurement listed for the unit is actually the measurement from front to back, which caused some confusion for us.

We encountered a problem with the measurements listed on the webpage for this item, so it didn't fit where we intended to use it. However, we found that it fits another space with an existing AC unit, so we decided to keep it as a replacement for that unit in case it malfunctions. The technician was very understanding and offered us a partial refund, which was quickly deposited back into our account. The company was easy to deal with and we appreciate their service. Just as a note, the length measurement listed for the unit is actually the measurement from front to back, which caused some confusion for us.